1. Terms
  2. Terms
  3. Order Shake Shack on Deliveroo for the chance to win token in your order worth a free burger in store
Order Shake Shack on Deliveroo for the chance to win token in your order worth a free burger in store

Order Shake Shack on Deliveroo for the chance to win token in your order worth a free burger in store

DELIVEROO PROMOTION RULES

These are the terms and conditions ("Rules") that apply to the Deliveroo ''Win a Free token when you order Shake Shack for the chance to win a free burger instore' Promotion ("Promotion"). By entering the Promotion, each entrant agrees to these Rules and confirms they have read and understood the Deliveroo Privacy Notice at https://deliveroo.co.uk/privacy.

  1. Promoter: Roofoods Limited (trading as Deliveroo), a company incorporated and registered in England and Wales with registered company number 08167130 and registered office address at River Building, Level 1 Cannon Bridge House, 1 Cousin Lane, London EC4R 3TE  ("Deliveroo").
  1. Entry period: The Promotion opens for entry at [12:01 am] (UK time) on [23/05/22] and closes at [11:59 pm] (UK time) on [29/05/22] ("Entry Period").
  1. Eligibility: 
  1. To participate in the Promotion, entrants must be a legal resident of England, Scotland or Wales and at least 18 years old at the time of entry. Residents of Northern Ireland and the Republic of Ireland are excluded. 
  2. A limit of one (1) entry per person applies to this Promotion.
  3. Internet access is required to enter the Promotion.
  4. Deliveroo reserves the right at any time to require proof of eligibility in such form as Deliveroo reasonably considers necessary.
  1. Not eligible: The following persons are not eligible to enter the Promotion: (i) any employee or other individual engaged by Deliveroo or any of its associated companies; (ii) members of the immediate family and/or household (whether related or not) of any of those individuals; and (iii) anyone else professionally involved with the operation or administration of the Promotion.
  1. How to enter: To enter the Promotion, entrants must complete the following steps during the Entry Period:
  1. Log into the entrant's Deliveroo account on www.deliveroo.co.uk or the Deliveroo app, place a Qualifying Order; and
  1. A "Qualifying Order" means a paid-for and delivered Deliveroo order (excluding delivery and service charges small order fees) placed with Shake Shack during the Entry Period.
  1. Prizes: There are 1050 prizes to be won in this Promotion ("Prize"). The Prize consists of a token in an order which equates to a free burger or hot dog in any Shake Shack site in England, Scotland or Wales.  
  1. Prize conditions: The following conditions apply to the Prize:
  1. The Prize is non-transferable, non-refundable, non-exchangeable and no cash alternative is available. However, if Deliveroo considers it appropriate, or if it becomes necessary for reasons beyond Deliveroo's control, a Prize may be varied or swapped for a suitable alternative in Deliveroo's discretion.
  1. Prize is subject to Deliveroo's Voucher Terms and Conditions. The winner should ensure they are aware of any applicable expiry dates.
  1. Brighton, Cambridge and Reading Shack prize winners only will be able to swap their token via digital proof with receipts to redeem Deliveroo monetary code worth up to single or double burger/hot dog maximum £11.95.
  1. The prize is valid until the end of August 2022.
  1. Winner selection: All eligible entries will be entered into a random draw. The tokens  will be randomly placed in orders from all eligible entries within the campaign period 23rd - 29th May. The brand will use a random number generator in order to fairly select the winners.
  1. Winner notification: The winner will receive a token within their order which they are able to redeem in any Shake Shack store  for a free burger or hot dog.
  1. Claiming the Prize: 
  1. The winner must redeem the prize by bringing the token with them to any Shake Shack of their choice in England, Scotland or Wales where they can then in exchange receive a free burger or hot dog at maximum value of £10.95. All additional items ordered at the same time as redeeming the Prize will be charged in the usual way. 
  1. Brighton, Cambridge and Reading Shack prize winners only will be able to swap their token via digital proof with receipts to redeem Deliveroo monetary code worth up to single or double burger/hot dog maximum £11.95.
  1. Prize delivery: 
  1. The Prize will be in the winner's Delivery order.
  1. Publicity: By entering this Promotion, each entrant agrees that in the event of a win, the entrant will take part in reasonable publicity connected with the Promotion if requested and that Deliveroo is entitled (but not obliged) to use the winner's name and image in connection with such publicity.  Each entrant agrees that Deliveroo may share, publish or promote any image, video, text or other content submitted or uploaded to any website in connection with this Promotion on its corporate website, blogs or its Facebook, Instagram or Twitter account.
  1. Liability: Deliveroo will not be liable for: (i) any loss that is not caused by Deliveroo (or any person acting on Deliveroo's behalf); (ii) any loss caused by any event or circumstance beyond Deliveroo's reasonable control; (iii) any loss of profits or revenue, loss of anticipated savings or loss of goodwill; or (iv) any unavailability of the Deliveroo website or app. However, nothing in these Rules limits or excludes any person's liability for death or personal injury caused by negligence, for fraud or for any matter for which it would be illegal to limit or exclude liability. In particular, consumers have legal rights in relation to products that are faulty or not as described and services which are not performed with reasonable care and skill and these legal rights are in addition to and are not affected in any way by anything contained in these Rules. Further advice about consumer rights is available from any local Citizens' Advice Bureau (https://www.citizensadvice.org.uk/) or local Trading Standards office (https://www.gov.uk/find-local-trading-standards-office).] 
  1. No Endorsement: This Promotion is in no way sponsored, endorsed, administered by or associated with Facebook, Instagram and Twitter ("Social Networks") or any other third party save as expressly stated otherwise. Access to Social Networks is at all times subject to the relevant Social Network's rules, terms and policies. To the maximum extent permitted by applicable law, the Social Networks and any other social networking platform on which the Promotion is communicated shall have no liability to any person in connection with or arising out of the Promotion howsoever caused, including for any costs, expenses, damages and other liabilities.
  1. Interference with the Promotion: Any attempt to deliberately damage or undermine the content or legitimate operation of this Promotion is prohibited and may be a violation of criminal and/or civil laws and in these circumstances Deliveroo reserves all its rights and remedies.
  1. Cancellation and variation: Deliveroo reserves the right to vary, suspend or cancel the Promotion and/or these Rules if it considers it necessary or appropriate to do so, including but not limited to if:
  1. there is any actual or anticipated breach of applicable law;
  2. fraud, abuse, and/or an error (either human or machine) affects or could affect the proper operation of this promotion or the awarding of prizes or offers, or;
  3. variation, suspension or cancellation is necessary due to an event outside Deliveroo's reasonable control.

In the event of cancellation, the Prize may be awarded to a winner drawn from entries received prior to cancellation.

  1. Disqualification: Without limiting the options available to Deliveroo, Deliveroo reserves the right at any time to disqualify entries or entrants (including the winner) that Deliveroo regards as being in breach of these Rules, any applicable laws, any terms and conditions referred to in these Rules or the spirit of the Promotion.
  1. Disclosure of winner's details: By entering this Promotion, each entrant acknowledges that in the event of a win their surname and county of residence may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting Deliveroo using the contact details at the end of these Rules. In these circumstances, the entrant acknowledges that Deliveroo may nevertheless disclose the relevant information, and the entrant's entry, to the UK's Advertising Standards Authority if required to do so. This may happen where Deliveroo is required to demonstrate that it has awarded the prizes advertised. To request disclosure of winners' details, enquirers must submit a request to  within three months of the end of the Promotion. Details will only be disclosed (if permitted by law) after the Prizes have been validly claimed.
  1. Accessing these Rules: Any website on which these Rules are posted is only intended to be accessed from England, Scotland and Wales, and where permitted by law. Deliveroo makes no representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited.
  1. Severance and waiver: If any part of these Rules is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the rest of these Rules will not be affected. Deliveroo's failure to enforce any term of these Rules will not constitute a waiver of that provision.
  1. Disputes: Subject to Rule 22, if there is a dispute about the Promotion or these Rules, Deliveroo's decisions are final. If there is a dispute between these Rules and any other document referred to in these Rules, these Rules take precedence to the extent necessary to resolve the conflict.
  1. Law and jurisdiction: The Promotion and these Rules are governed by English law, and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that residents of Scotland may also bring proceedings in the Scottish courts.
  1. Personal data: Entrants acknowledge that any personal data of entrants will be processed in particular for the purposes of administering this Promotion and in accordance with the Deliveroo Privacy Policy at https://deliveroo.co.uk/privacy.
  2. Contact: Enquiries about this Promotion can be sent to Deliveroo at: support@deliveroo.co.uk
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