Deliveroo wins ‘Customer Service Department of the Year’ award
We're really excited to let you know that Deliveroo has been named as 'Customer Service Department of the Year' for providing an amazing customer support service.
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Restaurant Profiles
Encouraging more customers to order from your menu
We've now made it easier than ever for customers to find your most loved dishes by adding a 'top pick items' carousel to the top of your menu page.
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Recipe for Success
Today, we are launching our new initiative, Recipe for Success, that seeks to foster female talent in the UK food industry, led by our newly-appointed CMO Inés Ures.
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Meet the interns
You may have seen some new friendly faces visiting your restaurant over the past couple of weeks. We've hired a fantastic bunch of interns who are spending the next couple of months travelling the UK and talking about how you can get the most out of our marketing. Keep your eyes peeled.
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We are supporting the World Wildlife Fund’s ‘No Shark Fin’ pledge
At Deliveroo we are committed to being a sustainable food delivery company. Last year we introduced eco-friendly packaging and built an 'opt in' for cutlery button to help reduce plastic waste. This month we signed the WWF's 'No Shark Fin' pledge which commits to removing shark fin products from our partners' Deliveroo menus to help conserve the shark species.
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Boost delivery sales from your website
Restaurant partners that add a link from their own website to a Deliveroo brand page can attract up to 5% more orders. To drive orders through web traffic, all you have to do is add a link to your Deliveroo brand page on your website. Customers then know you deliver and can easily access your Deliveroo menu to place orders.
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Boost dine-in sales from your website
93% of internet users search for restaurants online. Making sure that your website has the correct information, engaging content and good reviews is key for the success of your restaurant.Find out how we can help you boost your dine-sales with our partner CentralApp.
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Reaching your target customer through Deliveroo
We want to make it even easier for your existing customers to find you, quicker. And for new customers, who are more likely to purchase and return, to see you for the first time. This month we rolled out a product update so customers can now see a more personalised restaurant list through Deliveroo, helping you reach your target customer.
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Using ‘Busy mode’ to manage orders when you’re busy
We know it can be tough in the kitchen to prepare orders when they're piling up, like on a busy Saturday night. So we've built a new 'Busy mode' switch that gives you more control over orders when you're really busy.
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Create a healthy menu to reach new customers in 2019
Healthy food concepts are no longer just a January fad; the health conscious customer is here to stay in 2019. Virtual brands provide you with the perfect opportunity to satisfy the appetite of this market by introducing a new healthy menu, without having to redesign your in-house menu.
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